Shipping & Delivery

Delivery times

Standard delivery: 10–15 business days

Express delivery: 5 business days (clearly labelled at checkout)

Shipping costs

• Free standard shipping on orders over 39.00€.
• Below 39.00€: flat standard rate of 4.95€.
• Express delivery available at checkout for an additional fee.

Returns

• 14-day right of withdrawal. Under EU law, you may cancel your order within 14 days of receipt without giving a reason.
• The item must be unused and in its original packaging.
• To start a return, email us at contact@gemzara.com

Shipping zones

We ship across the European Union. Delivery times above apply to all EU destinations; remote areas may take slightly longer.